Posts by Jenni
The City of Oulu stands out as a pioneer in the use of Artificial Intelligence (AI): OuluBot virtual assistant expands its capabilities with generative AI
Press release 18.6.2024 The City of Oulu stands out as a pioneer in the use of Artificial Intelligence: OuluBot uses generative AI OuluBot is a smart, conversational AI virtual assistant that enables 24/7 service in the City of Oulu’s customer guidance and advice. Oulubot has been in production since 2022 and is continuously growing in…
Read MoreDigital Workforce and Atostek secure a significant contract for legacy data conversion and migration services
Press Release 29.4.2024 Digital Workforce and Atostek secure a significant contract for legacy data conversion and migration services Digital Workforce and 2M-IT’s contract partner Atostek will provide a SaaS service for converting and migrating customer and patient data for four Welfare Regions. The total number of systems to be migrated is more than 130.…
Read MoreEnhancing Cancer Care Follow-Up: Empowering Clinical Excellence
Healthcare story – Enhancing Cancer Care Follow-Up: Empowering Clinical Excellence In the realm of cancer care, a healthcare provider’s commitment to patient well-being extends far beyond initial diagnosis and treatment. It encompasses a journey of individualized follow-up care – typically spanning many years – to support the patient’s recovery and health. The Challenge of…
Read MoreUnlocking customer-centric innovation
An article discussing BPA in banking by Karli Kalpala, Head of Strategic Transformation & Financial Services Industry at Digital Workforce In the banking and insurance sectors, large-scale information processing has served as an ideal foundation for automation. Within these organizations, automation has rapidly gained ground, with some initiatives moving close to achieving straight-through processing and…
Read MoreNordic CFO Talk 7.4.2022 with UiPath and Business Insight Group
The pandemic put CFOs into an unforeseen test, but adding intelligent technologies to their toolset and developing new skills have allowed them to turn the situation to their advantage for 2022. Join an online roundtable of 4 forward-thinking Business Leaders within Finance to learn about their strategies and means to tackle challenges that have proved critical in…
Read MoreIntelligent Process Automation (IPA): What exactly does it mean?
Intelligent Process Automation (IPA) and Robotic Process Automation (RPA) performed by software robots has become a commonly utilised solution across industries. Today, Digital Workforce’s virtual workers are used by hundreds of organisations across the globe. This means in practice that as the virtual workers take over knowledge work routines human workers’ time is freed up…
Read MoreAMA Webinar: Customer Service Automation
AMA Webinar: Ask Me Anything about Customer Service Automation Live Webinar 27th of January 2022, at 10 am EET Do you want to get started or look for ways to increase the degree of automation in your Customer Service? Would you like to know more about the technologies that can improve your Customer Experience and…
Read MoreAMA Webinar: The Fundamentals of Intelligent Document Processing
Want to get started with Intelligent Document Processing (IDP) but don’t know how? Have you heard of the technology but are not sure if it fits your needs? In our first international Ask Me Anything- session, we dive into Intelligent Document Processing (IDP) and answer all your questions about getting started with IDP. This virtual…
Read MoreFuture Automation: How to build an enduring competitive edge in a changing world?
Blog: Future Automation – How to build an enduring competitive edge in a changing world? Intelligent Automation, Intelligent Process Automation, Hyper Automation, Intelligent Hyper Automation are among many buzzwords used to describe business automation. Behind these confusing terms are dozens of different technologies and ways of using them, which often lead to misconceptions. This…
Read MoreCitizen Analyst – An enabler of agile scaling and fluent adoption of RPA?
Blog: Citizen Analyst – An enabler of agile scaling and fluent adoption of RPA? The world keeps on changing, and so does RPA. As we’ve seen with the rise of Citizen Developers, RPA is no longer something that is – or should be – only done in the automation center of excellence by dedicated…
Read MoreRPA in finance: How to automate 90% of your company’s internal controls?
Blog: RPA in finance: How to automate 90% of your company’s internal controls? This article discusses modern ways to set up and document internal controls and how you can automate 90% of internal controls to increase efficiency and effectiveness. What is internal control? The COSO framework defines an internal control as a process carried out…
Read MoreMicrosoft Power Automate – Use Cases
Blog: Microsoft Power Automate – Use Cases Power Automate (PA) is a relative newcomer to the Robotic Process Automation – field, but – considering its origins – a formidable one. The technology is owned by Microsoft, a powerful player in any area it chooses to focus on and a guarantee of quality. PA is live…
Read MoreDigital Workforce receives Blue Prism 2021 Innovation Award for its Next-Generation Managed Service Roboshore
News: Digital Workforce receives Blue Prism 2021 Innovation Award for its Next-Generation Managed Service Roboshore Key Blue Prism Partner Digital Workforce acknowledged with Blue Prism 2021 Innovation Award for helping enterprise customers drive digital transformation via its digital workforce London — May 6, 2021 Digital Workforce, a globally leading provider of Intelligent Automation services, has…
Read MoreIntelligent Process Automation and RPA – A short glossary
Intelligent Process Automation, IPA Intelligent Process Automation (IPA) refers to the practice of process automation with solutions that involve smart attributes. IPA solutions are tailored to the specific requirements of the target process by combining technologies like, chat bots, computer vision, machine learning and robotic process automation software. Robotic Process Automation, RPA Robotic Process Automation…
Read MoreKela develops customer service: Digital Workforce selected as the new chatbot technology supplier
News 28.1.2021: Kela chatbots upgrade to develop customer service: Digital Workforce selected as the new chatbot technology supplier The Social Insurance Institution of Finland (Kela) and Digital Workforce have signed a four-year agreement that covers the implementation of an intelligent chatbot technology platform. Kela has an essential role in providing social security coverage to the…
Read MoreHUS procures more robots to maximize time for patient care
Press release 26.1.2021: HUS procures more robots to maximize time for patient care The Hospital District of Helsinki and Uusimaa (HUS) and Digital Workforce have entered into a new agreement covering Robotic Process Automation (RPA) services. HUS plans to free up healthcare professionals’ time even more extensively for clinical tasks and patient care. The…
Read MoreGet started with Microsoft Power Automate: Join our first Power Automate in a Day- training Tuesday 9.2.2021, at 9:00-13:00 EET
Join our first Microsoft Power Automate in a Day- training for FREE – Tuesday 9.2.2021, at 9:00-13:00 EET! This workshop will be presented in Finnish. Robotic Automation: Save Time & Money by automating repetitive and manual tasks To support customers getting familiar with our Partner’s new offering, we host a new version of Microsoft’s…
Read MoreJoin our Microsoft Power Automate in a Day- training for FREE, Thursday 11.2.2021, at 10:00-14:00 EET
Join our Microsoft Power Automate in a Day- training for FREE – Thursday 11.2.2021, at 10:00-14:00 EET! This workshop will be presented in English. Seats are limited! Robotic Automation: Save Time & Money by automating repetitive and manual tasks To support customers getting familiar with our Partner’s new offering, we host a new version…
Read MoreDigital Workforce joins forces with Tasika Consulting to effectively deliver best-in-class Intelligent Automation solutions to the UK market
News: Digital Workforce joins forces with Tasika Consulting to effectively deliver best-in-class Intelligent Automation solutions to the UK market Digital Workforce, the world’s leading pure-play intelligent automation services company, joins forces with Tasika to effectively deliver its solutions to an ever-wider audience – particularly in the UK market. The company relies on its partner…
Read MoreHow to Optimize SAP With Robotic Process Automation?
Blog: Developing digital workers quickly and cost-efficiently to handle routine tasks in SAP Robotic process automation (RPA) has become commonplace for many organizations. RPA uses digital workers to automate dozens or even hundreds of routine workflow tasks and processes. RPA increases productivity by reducing the time it takes to accomplish repetitive backend tasks. RPA…
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