Digital Workforce implements a Robotic Process Automation (RPA) solution to migrate active customer data in the North Savo Wellbeing Services County
Press release 17.6.2024
Digital Workforce implements a Robotic Process Automation (RPA) solution to migrate active customer data in the North Savo Wellbeing Services County
Digital Workforce, a leading provider of RPA and process automation services, announces it has been awarded a project to migrate active customer data in the North Savo wellbeing services county through partners Istekki and Atostek. The work involves extracting active customer data from five different source systems and converting it into a format that can be easily transferred to the new Saga system by Mediconsult.
The source systems are SosiaaliEffica, Pegasos, Proconsona OMNI, Lifecare, and Aura. At least 16,000 active clients’ data will be transferred, possibly twice that number. Saga, to be launched in January 2025, will integrate the legacy systems into a single entity. During the transition phase, all active and valid customer data must be transferred to the new system in a reliable, smooth, and efficient way.
“Data migration is a project that requires resources and expertise. The project requires specialized skills and project management capabilities. Together with Digital Workforce, we can support the North Savo wellbeing services country in this new system implementation project smoothly and reliably,” says Project Manager Anna-Kaisa Parviainen from Istekki.
“A major consolidation of customer and patient information systems is underway in Finland, intending to achieve significant savings, easier information flow, improved patient safety, and working time savings for social and health care personnel. With our expertise and specialized knowledge, we can support Istekki and its end-customer, the wellbeing services county of North Savo, in the best possible way in the upcoming transition to the Saga customer information system. Active data transfer has many special characteristics, including the critical cutover phase. A substantial amount of full-time specialist resources are required for a short period of time: it may be necessary to transfer all customer and patient data to the new system over, for example, one weekend,” says Juha Nieminen, Head of Sales Finland, Digital Workforce.
Digital Workforce’s automation solutions for the social and healthcare sector are designed to meet the needs of wellbeing services counties by automating the transfer of active and passive data quickly and reliably. Our data migration solution is a turnkey service independent of the source system. Cost-effective, error-free, and agile, Digital Workforce’s automation-based migration service has already been selected for use in almost half of Finland’s wellbeing services counties.
For more information
Juha Nieminen, Head of Sales Finland, Digital Workforce
juha.nieminen@digitalworkforce.com
About Digital Workforce Services Plc
Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organizations to save costs, accelerate digitalization, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 250 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, UK & Ireland, and Northern and Central Europe. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland. https://digitalworkforce.com