The role of RPA in orchestrated Business Process Automation solutions

This is Part 3 of our Business Process Automation series. Missed Part 1? Read it here. Missed Part 2? Continue from here.

No matter how far you are in your automation journey, Robotic Process Automation will play an important part in it. The further you go into the realm of digital transformation, the more apparent the synergy between Business Process Automation (BPA) and Robotic Process Automation (RPA) becomes. In this third part of our BPA blog series, we focus on how RPA assists in connecting enterprise applications and systems to the orchestration layer and harmonizing human and robotic efforts into a cohesive workflow.

1. Opposites attract: The relationship between BPA and RPA
   Both BPA and RPA have their own unique strengths that they bring to the table. While BPA orchestrates complex, end-to-end processes, RPA excels in automating rule-based, repetitive tasks. The synergy lies in the strategic marriage of these technologies, creating a dynamic ecosystem where the strengths of one complement the limitations of the other. Together, they transform disjointed processes into efficient workflows, ensuring that RPA tasks fit cohesively into the larger business processes.
2. Connecting legacy applications to the orchestrated workflow
   Not all applications have APIs through which data can be transferred back and forth. This is where RPA shines at its brightest, bridging the gap between the applications and orchestrated workflow. BPA tools facilitate the communication between RPA bots and diverse enterprise systems. Whether it’s extracting data from legacy applications, populating data into ERP systems, or orchestrating interactions across various platforms, the integration of BPA ensures that RPA becomes a versatile actor within the broader automation narrative.
3. Enabling Human-Robot Collaboration
   Amidst the automated processes, the human touch will always be needed one way or another. Human-in-the-Loop tasks within BPA and RPA workflows emphasize the collaboration between human workers and robotic counterparts. BPA tools, in this context, provide a platform where humans can intervene, make decisions that the automation is not capable of or allowed to be doing. This dynamic collaboration maximizes the strengths of both humans and robots, creating an outcome that is greater than the sum of its parts.
4. Governance and Compliance
   In the orchestration of BPA and RPA processes, the importance of governance and compliance must be considered. BPA tools play a crucial role in ensuring that the combined efforts of humans and robots adhere to regulatory standards and organizational policies. From audit trails to process monitoring, BPA provides the framework for maintaining order and transparency in the dynamic landscape of automated workflows.

It can be said that the cooperation between BPA and RPA is not just a collaboration; rather, it’s a symbiotic relationship that helps transform business processes. From seamless orchestration and integration with enterprise applications to human collaboration and governance, the marriage of BPA and RPA creates a holistic automation ecosystem. The orchestration of BPA and RPA processes is the key to unlocking new levels of efficiency, agility, and innovation for any organisation on their digital transformation journey.

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