Join us and Microsoft in a live webinar exploring practical use cases for the Power Platform tools and their place in the wider Intelligent Automation landscape.

The post Webinar: Solving business challenges: exploring the versatility of Microsoft Power Platform Toolbox appeared first on Digital Workforce.

The post Enhancing CSRD Compliance: Navigating Sustainability Reporting Challenges through Intelligent Automation appeared first on Digital Workforce.

SSS&C Blue Prism®, the leading intelligent automation platform, is constantly evolving, and new features are being introduced. The latest version, SS&C Blue Prism® Enterprise 7.3, was released in December 2023. Among many other exciting features of the Version 7 platform, the current release provides:

• Native Citrix Virtual Apps and enhanced Citrix Virtual Desktops automation capabilities offer increased security and more flexibility when automating Citrix environments.
• Enhanced Application Modeller (Beta release) offers modernized and improved building of accurate and robust application models for faster automation.
• SmartVision is Blue Prism’s latest AI-based SurfaceAutomation technology for Application Modeller.

Furthermore, Blue Prism has lately introduced major updates to its Decipher (Intelligent Document Processing), Interact (Human-In-The-Loop), and Capture (Process Capturing) products, which will also be covered during the session.

Join our webinar with Blue Prism product specialist Michael Hagen (Partner Solutions Consultant, Blue Prism) and also hear about Blue Prism’s future roadmap.

The webinar is hosted by Joachim Wasilewski, Senior Solutions Consultant at Digital Workforce.

The post SS&C Blue Prism® Updates & Roadmap 2024 appeared first on Digital Workforce.

Key Highlights:

Disruption: IDP has been around for several years, but new solutions are disruptive in cost and agility.
AI-Enhanced IDP: Discover how AI speeds up document processing while reducing errors.
Human-in-the-Loop in IDP: Learn the importance of human intervention for quality control.
Generative AI and Interaction: See how conversational AI tools are transforming IDP systems.
Workflow Integration & Scaling: Explore how IDP is being seamlessly integrated into business workflows and adapting to growing data volumes.
Emerging Trends: Get insights into the use of NLP for diverse media and data forms, like hand-written text, and how LLMs are enhancing IDP accuracy.

5 Practical Use Cases in Focus:

Streamlining Order Intake: Leveraging IDP for efficient order processing.
Data Mining: Utilizing IDP for innovative Physician staffing invoice data mining.
ESG Document Handling: Automating the processing of garment and fabric certification documents.
Optimizing Delivery Orders: Integrating IDP with RPA for seamless logistics.
Structuring Unstructured Data: Utilizing IDP in broker submissions for clarity and efficiency.

Gain insights into successful implementations and best practices, and discover why technical limitations are no longer a barrier in the world of IDP.

Reserve your spot now and join us for an enlightening session. Feel free to invite your colleagues!

Looking forward to seeing you in February!

The post Top 5 Practical Applications of Intelligent Document Processing (IDP) appeared first on Digital Workforce.

Join the LIVE webinar on Wednesday, February 14th, at 15:00-15:50 EET/ 14:00-14:50 CET and tune in to learn what Nordic bankers expect from the upcoming years and what can be done, not only to prevail but triumph in a world constrained by legacy systems and increasing regulatory demands.

The post FIRESIDE CHAT – Banking Beyond Tomorrow appeared first on Digital Workforce.

Join Digital Workforce and Ramboll for an insightful webinar where we delve into the dynamic landscape of ESG(Environmental, Social, and Governance) reporting driven by the forthcoming EU Corporate Sustainability Reporting Directive (CSRD).

In the maze of complex reporting requirements, cutting-edge technologies such as RPA (Robotic Process Automation), BPM (Business Process Management), IDP (Intelligent Document Processing), and Case Management systems are emerging as vital tools for companies aiming for compliance and excellence in sustainability reporting.

In this session, Ramboll’s extensive sustainability ESG and CSRD expertise meets Digital workforce technological automation capabilities.

We will guide you through the essential steps to harness automation for enhancing accuracy, ensuring consistency, and reducing the time-to-market of your sustainability reports. Our experts will provide actionable tips on implementing scalable automation solutions that align with the CSRD requirements and elevate your company’s sustainability narrative. 

Whether you’re just starting your ESG journey or looking to refine your existing processes, this webinar will equip you with the knowledge and tools to turn regulatory compliance into a competitive advantage.

Key takeaways 

A brief introduction to the current state of ESG/CSRD Reporting

Understand how different automation technologies can streamline and enhance your ESG /CSRD reporting

Q&A 

Meet our host and speakers:

Host: Kati Myllyniemi, Key Account Manager, Digital Workforce

Kati is a seasoned advisor in finance, procurement, P2P, contract, and spend management. She shares a passion for improving and automating business processes to the maximum with a practical mindset where User Experience is kept at the center.

Speakers:

Maija Tenhunen, Business Lead Strategic Sustainability Consulting, Ramboll

Maija has extensive business development experience both in management consulting and in-house change leadership roles. She has a great combination of strategic thinking and hands-on operational project work, including the development of corporate reporting and investor ESG narratives. Maija is responsible for Ramboll’s sustainable finance and ESG offering in Finland and is a member of Ramboll’s global CSRD task force.

Stefan Meller, Head of Sales Scandinavia, Digital Workforce

Stefan is a senior business digitalization expert currently leading Digital Workforce’s automation initiative within CSRD. He spearheads efforts to enable companies to seamlessly orchestrate their ESG reporting and operations. The innovative approach emphasizes an automation-first strategy, ensuring a harmonious blend of technological advancements and human expertise in driving sustainable and responsible business practices.

Watch the recording here!

About Digital Workforce Services Plc
Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organisations to save costs, accelerate digitalisation, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 250 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.

The post Webinar: CSRD is around the corner: Leverage Automation for Streamlined ESG Reporting appeared first on Digital Workforce.

Webinar Recording:

For those who couldn’t attend or would like to revisit the discussions, you can watch the full webinar recording here.

Questions Asked During the Live Webinar

Is ReMark sourcing from proprietary codebases or public repositories only?

ReMark uses both public and proprietary data sources. The public ones are the likes of documentation webpages and GIT repos. Robocorp has published the data loaders for the public data sources here.

What is the extent of ReMark’s knowledge of Playwright? Will it always be complete with Selenium code?

ReMark can generate code in both Playwright and Selenium. Users can specify their preferences when interacting with ReMark.

Can each panel member share their views on using GenAI alongside Automation?

Rami: I recommend using GenAI with Automation for accelerating discovery projects where NLP-based AI, especially the GPT family, can be beneficial. However, I would avoid solutions that provide unfiltered results to customers or systems.

Tommi: I suggest integrating GenAI with any ongoing projects to understand its potential and be ready to implement solutions promptly.

How can we develop GenAI/Automation on current platforms but remain flexible for future platforms?

Tommi: From the start, use frameworks that decouple the models from your business logic. For example, ReMarkRobocorp leverages LangChain and has implemented the LLM-facing parts so that the models and providers can be changed easily.

Rami: I strongly agree with Tommi on this one. For, blackboxing the AI through some (internal) API is usually a good idea, often for other AI solutions as well, with the systems developing so rapidly.

How do you address data protection concerns related to external AI platforms?

Always be cognizant of what you do with your data, both with GenAI solution and any other external platform that you send your data to. There are always tradeoffs in hosting things in-house, in the cloud, or as a Service, but especially with LLMs/chatGPT, I would use the Azure OpenAI solution while making sure my cloud architecture is safe.

How do you address the rapid pace of technology compared to a customer’s ability to adopt new tech?

Rami: This tends to be unavoidable. I personally recommend doing quick PoCs to help both customers, and yourselves understand what kind of results could be achieved and where the opportunities lie.

How does AI functionality address different error and failure rates in RPA solutions?

A major difference between RPA-based automation and AI-based intelligent automation is that with RPA solutions, we usually expect everything to be 100%  correct outside of error cases. RPA works quite algorithmically in this sense, whereas AI solutions tend to be more statistical in nature – there will always be an error rate. With GenAI, the situation can be more difficult as there are no discrete categories to check the result against, so we can’t even estimate accuracies very easily. With AI, you should always prepare to have errors, communicate to users that there will be mistakes, and plan how the system reacts to such cases.

When can we use AI without compromising our data (GDPR)?

Always be careful and check, but, e.g. Azure has various AI models available that you can use in a restricted subscription/resource group without your data escaping to third parties. Another much more complex choice is to train your own custom models, though for GPT4-level general performance, this can be prohibitively expensive.

What are the risk considerations associated with using GenAI in enterprises?

Always remember that filtering and restricting the output of GenAI language models is very hard.  Also, there is a risk of lost opportunities if you try to do everything with the newest, shiniest tool. GenAI and LLMs are great, but remember to consider if there are other possibilities as well.

Poll Q&A’s:

We appreciate the engagement and enthusiasm of our audience. Stay tuned for more webinars and discussions on the evolving landscape of AI and automation.

If you have further questions or topics you’d like us to cover, please reach out to us at info@digitalworkforce.com

The post Webinar Q&A: Harnessing Generative AI in Modern Automation and RPA appeared first on Digital Workforce.

In this engaging session, we have partnered with Robocorp, a leading code-based automation platform, to explore the benefits of integrating GenAI with Robotic Process Automation (RPA). Discover how GenAI can bring tangible value to your RPA projects and revolutionize automation teams’ operations.

Key topics to be discussed:

Boosting Efficiency and Speed
Learn how GenAI empowers automation teams to create automations previously required hours into mere minutes. Explore real-life examples of how GenAI transforms automation-related processes and enables teams to work more efficiently.

Data Privacy and Security Considerations
Understand the challenges and concerns surrounding the integration of GenAI with automation. We will delve into topics such as data privacy and security measures, including content generation and trustworthiness.

Live Demo of ReMark
Experience firsthand the power of GenAI with Robocorp’s cutting-edge tool, ReMark. Designed for automation developers, ReMark combines Large Language Models’ (LLMs) code generation capabilities with Robocorp-specific training data. See how this tool streamlines the development process, provides guidance, and helps to battle the blank canvas syndrome.

Impact of GenAI on Low-Code Platforms
We will explore how GenAI is revolutionizing software development, offering novices and experienced developers a powerful code assistant that enhances productivity and opens doors to innovation.

The webinar will be hosted by Niko Lehtinen, Automation Solution Architect (BPO, AI, OCR, RPA, Low-Code, Human-in-the-Loop) at Digital Workforce.

Our esteemed speakers, Rami Luisto, Lead Data Scientist at Digital Workforce and Tommi Holmgren, VP of Product at Robocorp, possess deep insights into the intersection of AI and automation. They will share their expertise, discuss real-world use cases, and shed light on how Generative AI is reshaping the automation landscape today and in the future.

Don’t miss this opportunity to learn about the transformative potential of GenAI in modern automation and RPA.

Register now to secure your spot in this enlightening webinar!

Watch the recording here!

We want to make this webinar as valuable and relevant to you as possible. If you have a question you’d like our panellists to address during the live session, please let us know here!

About Digital Workforce Services Plc

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organisations to save costs, accelerate digitalisation, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 200 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.

About Robocorp
Robocorp empowers businesses and teams to work smarter by shattering previous RPA and intelligent automation boundaries. The company makes it easy, affordable, and fast to build software robots and automate manual tasks with first-class, open-source process automation tools. It also provides a robust, secure orchestration and execution platform to allow customers to run both cloud-based and self-managed robotic automations with consumption-based pricing. Robocorp is backed by Benchmark, Canvas Ventures, Slow Ventures, FirstMinute Capital, Harpoon Ventures, Uncorrelated Ventures, Artisanal Ventures, Haystack, and angels. Robocorp is headquartered in San Francisco, with our primary offices being online. Learn more at https://robocorp.com/.

The post Live Webinar: Harnessing Generative AI in Modern Automation and RPA appeared first on Digital Workforce.

Come and join us for an informative webinar where we will explore how automation can revolutionise primary care. Automation is a powerful tool that can take care of repetitive and error-prone tasks, giving your staff more time to focus on direct patient care. Automation also improves efficiency, streamlines the use of different tools and systems, and optimises the overall patient journey in primary care.

During our ‘Orchestrating Patient Journeys in Primary Care’ webinar, we will introduce you to a set of initial use cases that are perfect for automation and offer quick returns on investment. This model is specifically designed for primary care, ensuring the solutions presented are tailored to this field’s unique challenges and requirements.

We will showcase how automation can streamline primary care delivery and enhance patient journeys across various areas, such as patient registration, blood tests, and the management of chronic diseases. Drawing upon solutions that we have successfully implemented within the NHS at the Integrated Care Board (ICB) and Integrated Care System (ICS) levels and our expertise in optimising Cancer Referral Journeys. While automation has primarily focused on acute care in the past, we recognise the immense potential for process optimisation within primary care. It requires a distinct and expert approach due to the varying volume and nature of surgeries.

In addition, we will delve into the complexities of automating primary care, emphasising the importance of stakeholder engagement, decision-making, and funding. These factors often necessitate smaller incremental changes, highlighting the significance of consensus and cooperation. We will also caution against transaction-based models that may provide quick fixes but hinder long-term value.

This webinar is ideal for individuals eager to address primary care challenges using digital solutions. Whether you’re seeking a deeper understanding of intelligent automation or tangible examples of its implementation, this session will provide valuable insights that can be applied to optimise primary care delivery and patient journeys.

SPEAKERS:

Leon Stafford, Head of UK & Ireland, Digital Workforce
Razvan Valcu, Clinical Pharmacist and Co-Founder, Apollo IQ
Fredrik Kaksonen, Head of Healthcare UK & Ireland,Digital Workforce

Key Takeaways:

Understand the Context of Primary Care versus Acute Care Automation
Learn from real-life examples of how automation can solve Primary Care challenges, as experienced clinicians explain. These examples will cover QAF/Chronic Disease, Patient Digital Registration, and Blood Test Filing.
Explore a proposed business model of Founding, Contributing, and Consuming Surgeries.
Gain a broader perspective on how this approach aligns with the objectives of PCNs and ICSs/ICBs.

Take advantage of this opportunity to discover how automation can revolutionise Primary Care, leading to a more efficient and patient-centric healthcare system.

View Recording

About Digital Workforce Services Plc

Digital Workforce Services Plc is a leading business process automation services and technology solution provider globally. Digital Workforce Outsmart services and technology solution suites allow organisations to save costs, accelerate digitalisation, increase revenue, improve customer experience, and gain a competitive advantage. Globally, over 200 large customers use Digital Workforce’s services and technologies to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.

The post Live Webinar: Orchestrating Patient Journeys in Primary Care appeared first on Digital Workforce.

Learn from leading Building Society experts and technology innovators Kevin Mowles (Building Society Business Transformation Consultant), Keith Woof (Head of Automation, Leeds Building Society), Iain Lister (IT & Change Executive, Mansfield Building Society) and Jack Lavington (RPA Manager, Monmouthshire Building Society) about the value Intelligent Automation can deliver across tedious and repetitive tasks/processes, improved customer and employee experience, and streamlined operations and work execution, all whilst reducing costs and work backlog.

During our live webinar, we will shared stories from leading Building Societies, big and small, that have successfully adopted Intelligent Automation and AI tools.

Key Takeaways
How IA can connect disparate data pockets and legacy systems
How IA can support multiple initiatives across the business
How tackling small challenges with IA can equate to significant cost savings and mitigate risk across the front, middle and back office
How IA can enhance the customer experience, from enquiry handling to reducing AHT to delivering a more personalized customer journey
How IA can improve employee experience, removing work execution disruptions and retaining talent
How IA can non-invasively fill technology gaps and fully automate processes from end to end, not just tasks.
Speakers
Kevin Mowles – Building Society Business Transformation Consultant
Keith Woof – Head of Automation, Leeds Building Society
Iain Lister – IT & Change Executive, Mansfield Building Society
Jack Lavington – RPA Manager, Monmouthshire Building Society

WATCH THE WEBINAR RECORDING HERE

Digital Workforce Services Digital Workforce Services Plc is the leading business automation platform and service provider globally. Digital Workforce Outsmart platform allows organizations to accelerate digitalization, increase revenue, improve customer experience and gain competitive advantage. Globally, over 200 large customers use Digital Workforce’s platform and services to transform their businesses with automation. Founded in 2015, Digital Workforce currently employs over 200 business automation specialists in the US, the UK, Ireland, Poland, Germany, Finland, Sweden, Norway, and Denmark. Digital Workforce is publicly listed in Nasdaq First North Growth Market Finland.

The post How Intelligent Automation can remove Digital Disadvantage from Building Societies appeared first on Digital Workforce.